# Citizen developer

An employee who sits outside the formal IT team and uses tools available to build software to support their team or company.

Also called: Agent builder, Maker, Business technologist

Often confused with: Shadow AI

Related: Agent sprawl, Vibe coding, AI inventory, AI center of excellence

Source: https://redfinchadvisory.com/lexicon/citizen-developer (version 1.0, changed 2026-10-22)