{
 "id": "https://redfinchadvisory.com/lexicon/workflow-automation",
 "slug": "workflow-automation",
 "prefLabel": "Workflow automation",
 "altLabel": [
  "RPA",
  "Rules-based automation",
  "Process automation"
 ],
 "hiddenLabel": [],
 "definition": "A rule-based workflow that runs a process from pre-set rules or pre-written code.",
 "scopeNote": "Can include AI as a step. If a model handles some steps and uses judgment inside them, it becomes an agentic workflow. If an agent decides its own next steps, it is agentic.",
 "tier": "explain",
 "group": "Ways of working",
 "broader": [],
 "narrower": [],
 "related": [
  {
   "id": "https://redfinchadvisory.com/lexicon/agent",
   "type": "confused"
  },
  {
   "id": "https://redfinchadvisory.com/lexicon/orchestration",
   "type": "related"
  },
  {
   "id": "https://redfinchadvisory.com/lexicon/computer-use",
   "type": "related"
  }
 ],
 "links": [
  {
   "id": "https://redfinchadvisory.com/lexicon/agentic-workflow",
   "label": "with AI judgment becomes",
   "direction": "out"
  }
 ],
 "modified": "2026-10-21",
 "markdown": "https://redfinchadvisory.com/lexicon/workflow-automation.md",
 "inScheme": {
  "id": "https://redfinchadvisory.com/lexicon",
  "version": "1.0",
  "currentAsOf": "2026-10-21"
 }
}