# Workflow automation

A rule-based workflow that runs a process from pre-set rules or pre-written code.

Can include AI as a step. If a model handles some steps and uses judgment inside them, it becomes an agentic workflow. If an agent decides its own next steps, it is agentic.

Also called: RPA, Rules-based automation, Process automation

Often confused with: Agent

Related: Orchestration, Computer use

Source: https://redfinchadvisory.com/lexicon/workflow-automation (version 1.0, changed 2026-10-21)