Citizen developer

An employee who sits outside the formal IT team and uses tools available to build software to support their team or company.

Also called

  • Agent builder
  • Maker
  • Business technologist

Often confused with

  • Shadow AI The use of unapproved AI tools, or personal accounts on approved ones, for work tasks with work data.

Related

  • Agent sprawl A governance problem where agents multiply without control, so no one knows which agents exist, who owns them, what they are for, or what they can access.
  • Vibe coding A way of building software where a person describes what they want and accepts the code AI tools write without reading it, judging only whether the result works.
  • AI inventory A list of the AI systems that your company uses or builds, each with an owner, purpose, and risk level.
  • AI center of excellence An enterprise org that is dedicated to improving the usability of AI within the company.

How it connects

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