Citizen developer
An employee who sits outside the formal IT team and uses tools available to build software to support their team or company.
Also called
- Agent builder
- Maker
- Business technologist
Often confused with
- Shadow AI The use of unapproved AI tools, or personal accounts on approved ones, for work tasks with work data.
Related
- Agent sprawl A governance problem where agents multiply without control, so no one knows which agents exist, who owns them, what they are for, or what they can access.
- Vibe coding A way of building software where a person describes what they want and accepts the code AI tools write without reading it, judging only whether the result works.
- AI inventory A list of the AI systems that your company uses or builds, each with an owner, purpose, and risk level.
- AI center of excellence An enterprise org that is dedicated to improving the usability of AI within the company.
How it connects
- Citizen developer builds with Approved tools