Workflow automation

A rule-based workflow that runs a process from pre-set rules or pre-written code.

Can include AI as a step. If a model handles some steps and uses judgment inside them, it becomes an agentic workflow. If an agent decides its own next steps, it is agentic.

Also called

  • RPA
  • Rules-based automation
  • Process automation

Often confused with

  • Agent An AI system that works toward a goal by deciding its own next steps and using tools to take actions.

Related

  • Orchestration The coordination and triggering of agents or steps: deciding what runs when, passing results between them, and handling failures.
  • Computer use A tool that lets an agent work a computer screen the same way a person would (view, click, type).

How it connects

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